Getting Started

Setting up a new hosting account:

1. Order a hosting package which you feel will meet your hosting requirements, if you are unsure which package will be suitable for you with our sales team who can assist you with this step.
    
2. Order a domain name or modify/transfer your existing domain name to use NetspaceOnline.net's name servers.
   
   ns1.netspaceonline.net
   ns2.netspaceonline.net
   
   In approximately 12-24 hours check your domain name to ensure it is now pointing to NetspaceOnline.net Hosting. This step permits us to host your site.
    
3. Using the details provided in the Activation Letters; upload (using FTP) your website files to your new service with NetspaceOnline.net Hosting, install and configure any databases, scripts, etc. Setup your email accounts.
    
4. Enjoy reliable, hassle free, supported hosting service with NetspaceOnline.net Hosting. If you ever have any questions please feel free to contact us anytime 24 hours a day.

   * The process of modifying a domain name (commonly referred to as transferring) is the area most customers incur problems. Close attention to this step will insure a smooth transition.

Switching Hosting Providers:

The process of changing host providers is simple and can be accomplished with minimal hassle and downtime provided certain steps are followed in order.

1. Ensure that you have a full working copy of your website files, databases, etc... stored on your computer. Download or record any pertinent email address settings, passwords, log file data, statistic reports, etc. from your current host.
    
2. Order your new NetspaceOnline Hosting web hosting service. Save and print your "Activation Letters ", and/or send this email to your web designer. (they'll know what to do with this information.)
    
3. Using the details provided in the Activation Letters; upload (using FTP) your website files to your new service with NetspaceOnline.net Hosting, install and configure any databases, scripts, etc. Setup your email accounts.
    
4. Modify/Transfer your domain name to use NetspaceOnline.net Hosting's name servers:
   
   ns1.netspaceonline.net
   ns2.netspaceonline.net
   
   In approximately 12-24 hours check your domain name to ensure it is now pointing to NetspaceOnline.net Hosting. This step permits us to host your site.
    
5. Double-check the email settings in your email software to make sure your settings work with the new service. (your mail server entries should read something similar to "mail.yourdomain.com").
    
6. Cancel service with your previous host provider. Make sure they remove your domain name from their DNS servers.
    
7. Enjoy reliable, hassle free, supported hosting service with NetspaceOnline.net Hosting. If you ever have any questions please feel free to contact us anytime 24 hours a day.

   * The process of modifying a domain name (commonly referred to as transferring) is the area most customers incur problems. Close attention to this step will insure a smooth transition.